218 ratings and 69 comments received in the last 90 days.

02 January 2022

The handover team, Sales Executive and Genius, were available to take us through to take us through the details of the new car during the handover process.

27 December 2021

I was kept informed of the order status throughout

15 December 2021

As above - Rhiannon answered all questions / queries quickly etc

15 December 2021

No hiccups everything was so straight forward

08 December 2021

Again straight forward

06 December 2021

reguarly informed of updates around delivery

05 December 2021

Rhiannon Allen Ross at Vertu Teesside was amazing. From start to finish, Rhiannon was attentive, informative, patient and overall, a joy to deal with. Rhiannon made the whole experience very easy. Rhiannon is a credit to Vertu Teesside.

04 December 2021

Despite the difficulties of the long wait I could not have had better service

30 November 2021

The sales representative , Mr. Paul, had an excellent knowledge of the product and what I was looking for in my new BMW and sourced the perfect car for me.

30 November 2021

Great staff & service

04 January 2022

A fast turnaround on christmas eve!

29 December 2021

Efficient service and helpful service advisor, car was immaculate upon collection also from the valet

27 December 2021

Car had been cleaned inside and outside to a high standard.

26 December 2021

First class assistance first class service from all departments, and great help with handling warranty insurance claims. Thanks once again.

23 December 2021

Cooperation throughout was as expected

18 December 2021

Did what was necessary

17 December 2021

Service centre worked around my needs

15 December 2021

The service department as a whole are usually always polite, courteous and very professional in their approach.

12 December 2021

Just a very good customer experience

10 December 2021

Excellent service from start to finish. My car came back spotless as well!

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