SALES

5.0

SERVICE

4.5

671 ratings and 323 comments received in the last 90 days.

03 November 2024

Very polite abd efficient

02 November 2024

Mike Smith was brilliant with dealing with the purchase of my car from start to finish. There were a couple of issues when I collected my car however Mike dealt with these immediately. He was professional & friendly.

30 October 2024

Excellent - Michael went through everything with me and explained in detail how my new car worked

26 October 2024

Very smooth transition

22 October 2024

We had a few hiccups along the way, but Peter and Martin worked very hard to ensure we were completely satisfied in the end.

22 October 2024

Faultless

21 October 2024

Felt great reviving the car in the setup area, everything was explained

17 October 2024

Staff were friendly, the centre was clean and welcoming.

17 October 2024

From the receptionist to Tasha and her manager Peter; everyone was so professional and helpful. However, Tasha was the real star, nothing was too much trouble and most of all she listened to my needs and did her best to accommodate them for me.

12 October 2024

everyone was very welcoming and helpful.

03 November 2024

I'm thrilled with the service Connor Ruth provided at BMW Teesside! His expertise, clear communication, and genuine care made the whole experience seamless. My car feels brand new, and I couldn't be happier. I highly recommend him to everyone!

03 November 2024

All good really, however the move to on line interaction feels somewhat impersonal. I did meet a human when I arrived, who was excellent....& showed me how to use the drop off box .... so that'll be one less interaction next time.

02 November 2024

It's Vertu Durham that I use ( not Teeside) Always try to arrange servicing etc to best suit my busy schedules - a huge help

02 November 2024

My car was collected and delivered back to me.

31 October 2024

Good service

31 October 2024

When said my car would be at certain time it was and no pushy salesperson trying to sell me anything

31 October 2024

Car not washed

31 October 2024

Great service

30 October 2024

Justin was excellent in keeping me up to date with the repair in progress

30 October 2024

Excellent experience. Reception staff, friendly & helpful. Amy Tuffs who looked after me was excellent and explained everything. She was very professional & friendly and kept me informed, also arranged for my car to be cleaned beautifully.

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