SERVICE

4.0

NEW CAR SALES

4.5

258 ratings and 105 comments received in the last 90 days.

18 July 2022

The overall deal in the end met my expectations (in terms of trade in, discount and APR at the time of ordering my new vehicle).

16 July 2022

Informative and very good experience

10 July 2022

Despite problems with the delivery of my car, caused by Administration problems, the car was delivered in an efficient manner.

08 July 2022

Everyone knows what they are doing. Genius was pleasant and knowlegable. Receptionist was very pleasant.

07 July 2022

We felt informed and involved in the entire process

06 July 2022

Peter was in contact regularly with updates of production dates and delivery schedules.

02 July 2022

James Graham at vertu teeside bmw was great from start to finish

02 July 2022

Peter Cross always replied to queries straight away and was very helpful and knowledgeable and kept us informed of the delays experienced during our purchase of our new car.

01 July 2022

I was kept well informed of progress from sales enquiry to point of collecting the vehicle. After sales checking in with me was excellent too. I thought the presentation of the the car in the dealership was classy and a very special moment.

28 June 2022

Always made to feel welcome in the centre, and after collecting my new car Peter Cross the sales exec offered that any after sales help I needed, I just had to ring.

18 July 2022

Really adaptable to my needs.

18 July 2022

Overall good and the service manage kept me informed throughout.

18 July 2022

good service

18 July 2022

Very good and efficient customer service.

17 July 2022

Some staff are known to me and I feel confdent in their response and assistance.

16 July 2022

Great service

15 July 2022

I was seen immediately I arrived and the car was ready exactly when the said it would be. No time wasted at all.

14 July 2022

extermely happy with the work complete

12 July 2022

Online check in - met at door - fast and very efficient with good customer service and updates throughout the process

12 July 2022

All work and offers where as discussed and better, courtesy car was first class, the prices and offers made it a first class experience. The staff could not have performed and better.

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